Phonics People Partners Retainer Packages

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What is a Retainer Package

Our HR & OD retainers provide ongoing, flexible access to expert people support whenever you need it. Whether it’s advice on policies, managing change, or developing your culture, you’ll have a trusted partner on hand who understands your organisation and can offer practical, people-centred solutions that fit your context.

And why is it important?

Because people’s challenges don’t always happen on schedule. Having consistent, expert support gives you confidence that every decision aligns with best practice and your values. It reduces risk, strengthens culture, and ensures you can act quickly and effectively, without the stress of navigating complex people issues alone.

Packages

Our retainer packages offer flexible ongoing HR support tailored to your organisation's needs. With consistent access to expert guidance, you can confidently navigate people challenges, stay compliant, and plan proactively, without the cost of a full-time hire. We provide reliable, responsive support that gives you piece of mind and helps your organisation thrive all year round.

Standard Partnership

£750/month

For small organisations that need reliable HR compliance and day-to-day advice.

Unlimited HR advice line (calls & emails, within fair use).
Tailored policies & contracts templates.
Employment law and compliance updates.
Up to 5 hours of HR support per month.

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Enhanced Partnership

£1,500/month

For growing organisations needing hands-on HR expertise with added strategic support.

Everything in Essential Support plus:
Up to 12 hours of HR support per month.
Monthly HR review call/meeting.
Employee relations case support (disciplinary, grievance, absence).
Quarterly people strategy review aligned to your business goals.
Manager coaching on key HR issues.

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Executive Partner

£2,500/month

For organisations wanting a trusted senior HR/OD partner to shape culture, leadership, and long-term strategy.

Everything in Enhanced Partnership plus:
Up to 20 hours of strategic HR & OD support per month.
Senior leadership coaching (up to 2 execs).
Change management & culture transformation projects.
Bespoke leadership development sessions.
Priority access with 24-hour response time.

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Looking for something more bespoke?

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You may also be interested in...

Employee Relations

Support with sensitive or complex employee issues, built on empathy, fairness, and legal best practice.

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Employee Engagement, Wellbeing, Culture & Outplacement

Fostering positive, inclusive cultures where people feel valued, heard, and supported, even during difficult transitions.

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Leadership Coaching

1:1 and group coaching to build confident, emotionally intelligent leaders who can inspire, adapt and lead through complexity.

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Change Management

Guiding your organisation through change with clarity and care, minimising disruption and strengthening engagement.

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Organisational Development Strategy

Helping you align your structure, people, and processes to support long-term growth and purposeful change.

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HR Consultancy & Compliance

Practical support on policies, procedures and compliance, so you stay protected, fair, and confident in your HR foundations.

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Working with Leona has been an invaluable experience.From the very beginning, she took the time to truly understand the challenges we were facing as a team and within the wider organisation. Rather than offering quick fixes, Leona listened carefully, asked insightful questions, and helped us uncover the root causes of our peoples issues. Her approach combines deep professional knowledge with genuine care and empathy. Leona creates a safe and supportive environment where everyone feels heard and respected, making even the most difficult conversations productive and positive. Through her guidance, we were able to develop practical, effective strategies that made a real difference to our culture, communication, and team wellbeing. Leona doesn’t just provide solution, she empowers others to grow, lead, and thrive.
Jo Osgood - Nursery Manager

I had several months of coaching with Leona. She has a lovely approach and is very skilled at enabling professionals to reflect upon their own practice and challenge their own self-limiting beliefs. I thoroughly recommend her support to anyone who is interested in self development and corporate development.
Debbie Griffin - Director

HR professional and organisational development leader. Leona combines deep strategic insight with a genuine understanding of people and how to develop a workforce that aligns with and drives the college’s mission. She created and inspired comprehensive people strategies that truly engaged staff, helping the organisation achieve prestigious awards recognising outstanding staff satisfaction and positive culture. Leona’s ability to balance financial limitations with investment in people, particularly through effective CPD, was highly effective. Leona introduced an impactful HR Business Partner model that empowered managers with strategic HR support, ensuring success even through significant change management and restructuring. Her leadership helped shape a safe, positive, and high-performing culture where colleagues felt valued and motivated to thrive.
Dan Beale - Managing Director